Help Center
Documentation, video tutorials, and step-by-step guides for every Nemicare module — searchable, role-based, and updated as the platform evolves.
Getting started
Account setup · user roles and permissions · single sign-on · multi-location workspace structure · billing settings · branding your patient portal. Most accounts complete first-day setup in under an hour with the guided checklist.
By role
Clinicians: charting, e-Rx, AI scribe, telehealth, ordering. Billers: eligibility, claims, denials, payments, A/R. Schedulers: calendar, intake, reminders, recall. Admins: user management, reporting, integrations, audit logs. Every role gets a dedicated docs section.
Integrations
Step-by-step setup guides for EHR connectors (Epic, athena, eCW, Cerner + 36 more), payer integrations (5,000+ payers), device integrations (BP cuffs, scales, pulse ox), and SSO providers (Okta, Microsoft Entra, Google Workspace, OneLogin).
Support & community
Can't find what you need? Open a support ticket from your Nemicare dashboard, chat live with our team during business hours, or join the Nemicare community forum to ask other practices. Most questions get answered within an hour.
Need help right now?
Open a ticket from your dashboard or chat with us live. Standard SLA 24 hours; Growth 4 hours; Scale 1 hour with phone support.